So a staff member from one of our locations called me this morning.
They has gotten a digital cameras a few months back for work purposes.
He informed me that they have not been using the digital camera as they were unable to download photos from the camera us they were unable to install the software that came with it.
Already feeling impatient, I just asked him to fire up team viewer rather than trying to walk him through the process over the phone.
I asked him to connect the digital camera to the computer which he did.
Seconds later, the usual autorun stuff pops up.
I tried to run the obvious executable to install the software + driver.
Lo and behold:
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Can you see that?
A Javascript error.
Well, no big deal I thought. I browsed open the referenced file to see what was going on.
/** * Wrapper for logging. */ function log(s) { if(typeof(console) == 'object') { if(navigator.userAgent.toLowerCase().indexOf("applewebkit") != -1) { console.log(s); } else { console.log.apply(this,arguments); } } }
This wasn’t doing anything functional so I opted to comment out the function body and try again.
Saved the file and attempted again.
The installer now decided that the computer was not connected to the internet, The computer that I was connected to using teamviewer on a separate network.
That’s when I thought:
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No way was I going to waste time and troubleshoot this.
I copied the installation directory to my local computer and ran the installer.
The bipolar installer decided that I was connected to the internet.
I proceeded to start the installation.
It downloaded a setup.exe file in the background which I located in the temp folder and copied to the staff member’s machine.
I ran the installer and everything worked from there.
I figured that an update to the version of internet explorer would have avoided the issue altogether but I wasn’t going to sit around and wait for that.
I’m just baffled by the shit that Kodak released to consumers which obviously wasn’t tested properly.
Kodak, F&*k you!